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  Stork Plastics Machinery Stork Plastics Machinery B.V., excellent Service

Stork Plastics Machinery (SPM) has designed, manufactured and sold injection moulding machines since 1965. Worldwide thousands of Stork injection moulding machines have been installed and for all those machines our service department can be contacted in case support is needed.
This could mean support by telephone, the delivery of spare parts or sending over one of the service engineers to solve a problem on site. To give optimal support, the service department has to meet the following conditions:
  • Service-engineers with a good education, a lot of practical experience who have been trained, by practice, inside the SPM organisation.
  • Extensive knowledge of the machine functions and the machine parts.
  • Perfect spare part stock and well functioning stock management
  • Reliable information system of all relevant customer and machine data.
Stork service Our service department is run by people who have a long experience in servicing injection moulding machines, in support by telephone as well as direct servicing at the customers site. These specialists have the capacity and the dedication to meet our objectives:
  • In case of a breakdown immediate assistance available.
  • If necessary, within 24 hours assistance at the customers site.
Stock parts A well organised stock supply makes it possible to fulfil our objectives. Our storage has most parts in stock for the service of Stork machines.
SPM has developed a very well functioning information system, which is used continuously by the service department. In this "Service Information System" the following data is stored:
  • The full technical specification of all installed Stork machines. This contains the original specification as well as all the modifications, which have been installed after delivery. All the drawings are digitally stored and are directly accessible by this system.
  • All the relevant data of the customer.
  • Every breakdown of a machine.
The most important information for SPM, as well as for the customer, is the database with breakdowns. These breakdowns are stored per machine and per customer (including which actions have been taken to solve them). All service-activities, carried-out by SPM, are stored. The time between the first call and the problem solving is measured and stored. An enormous advantage of this system is the fact that the whole history of a machine is directly available. This information is used to start up actions to improve the performance of our machines. When, for example, it appears that at a certain customer the amount of hydraulic failures is disproportionally high, the advice could be to change the oil and/or install an micro filtration system on the machine.

Because of the fact that the complete technical execution of the machine is known, SPM has an indispensable tool to solve problems very quickly.

Beside this, the system is of great help to generate the specification for new machines for specific customers, based on their needs. Because of its high level of technical know-how and the quick response time, the service department of SPM has an excellent reputation at our customers. 		 
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Stork Plastics Machinery spuitgietmachine
Stork Plastics Machinery heeft z'n eigen filosofie en strategie. Dit resulteert in innovatieve ontwerpen van spuitgietmachines die verschillen van de ontwerpen van andere fabrikanten. Onze machines lopen voorop als het gaat om snelheid, betrouwbaarheid en laag energieverbruik. Stork levert een spuitgietmachine op maat.

Dit biedt onze klanten de mogelijkheid een eigen uitvoering van een spuitgietmachine samen te stellen die optimaal is toegesneden op de eisen van de klant.

Stork is ISO 9001:2000 gecertificeerd, hierdoor bent u als klant verzekerd van een constante, hoge kwaliteit van onze producten en onze service organisatie. Stork is sterk in samenwerking. Bedrijven als Van den Velde Engineering, Loomans Plastics, Van den Brink, Suhling, Ronetic, Pierik, Wittmann, Reis, kunnen hiervan getuigen. Klanten als Jokey, Schoeller Arcor Systems, Superfos, Vadeal, Didak, HK, Dijkstra Plastics, Thrace zijn u voorgegaan en plukken hiervan de vruchten. Stork heeft in het verleden meerdere machinetypen geleverd: Stork-Reed TD,TDS de Stork ST, Stork SX, Stork SXS, en nu voert Stork de N en S+ kniehefboom machines. Stork Plastics Machinery levert machines in de volgende sluitkrachten: 75 ton, 100 ton, 110 ton, 120 ton, 125 ton, 130 ton, 140 ton, 150 ton, 160 ton, 170 ton, 175 ton, 180 ton, 190 ton, 200 ton, 250 ton, 300 ton, 330 ton, 350 ton, 400 ton, 440 ton, 450 ton, 500 ton, 550 ton, 600 ton, 650 ton, 660 ton, 700 ton, 750 ton, 800 ton, 900 ton, 1000 ton, 1100 ton, 1200 ton, 1300 ton, 1400 ton, 1500 ton, 1600 ton, 1700 ton, 1800 ton, 1900 ton, 2000 ton, 2200 ton, 2400 ton, 3000 ton.